The press office is the first point of contact for all calls to Whittington Health from the media. Staff are advised to refer any direct approaches from journalists to the press office, so it is quicker to start with us. We understand the various media deadlines and can usually identify and contact the most appropriate staff member quickly. We aim to provide a prompt service to the media. In the event of a major incident, the procedure for dealing with press enquiries is set down in the major incident plan. One of the priorities of this plan is to provide information to the press as quickly as possible. For more information on how we work with the media, see Press Guidelines.