Classes of information
For the most part, we will endeavour to provide information to you free of charge. However, in accordance with statutory regulations, requests involving high volumes of photocopying or printing will incur a charge. The minimum charge will be £10. Also, in accordance with regulations, requests involving research which takes over 'the appropriate limit' (about two and a half days work) will be refused. In these cases, we will assist you to refine your request to bring it under the appropriate limit.
Key national documents describing the priorities and plans for the entire NHS.
|NHS Plan||Department of Health website|
|Priorities and Planning Guidance||Department of Health website|
|The NHS National Service Framework||Department of Health website|
|Improving Working Lives||Department of Health website|
Local NHS structure showing how the Whittington Hospital NHS Trust relates to other NHS bodies. Information about these organisations can be found on the relevant websites.
|NHS Organisation||Where Available|
|Department of Health||www.doh.gov.uk|
|Details of the Whittington Hospital NHS Trust and the Trust Board||About Us|
|The Organisational structure of the Hospital with details of key personnel and sub-committees of the board||Patient Relations Manager|
Corporate Governance Information
|The Compendium of Financial Policies and Procedures (including standing financial instructions; delegated authority; hospitality policy; investment policy; maintenance of authorised signatures; write-off/bad debts policy; losses and special payments; procedures of tenders and quotations procedure for fraud and corruption; procedure for charitable funds; standing orders and procedure for patient property/monies).||Patient Relations Manager|
|Codes of Conduct for the Chairman and Chief Executive and the Register of Board Member’s Interests.||Patient Relations Manager|
Information about our partners is shown below. More detailed information about structural or financial aspects of the relationship is available on request from the Press Office.
|The Whittington Hospital NHS Trust works closely with two Primary Care Trusts - Islington Primary Care Trust and Haringey Primary Care Trust.|| www.islingtonpct.nhs.uk|
|The Whittington Hospital is a longstanding partner of University College London (UCL) which has well-established academic departments in surgery, medicine, obstetrics and gynaecology and primary health care. The Centre for Health Informatics and Multiprofessional Education (CHIME) is also based at the Whittington. It also provides undergraduate teaching in association with the Royal Free and University College London Medical School.||www.ucl.ac.uk |
|The Postgraduate Centre is particularly renowned for its postgraduate medical courses which attracts students from all over the world. The comprehensive teaching programmes organised include MRCP courses, clinicopathology conferences, colposcopy courses, journal clubs and GP meetings. The Centre has a responsibility for the training of junior doctors, together with the continuing medical education for consultants and local general practitioners||www.archway.ac.uk|
|The Whittington is one of the largest centres for the training and accreditation of health professionals of varied disciplines, in addition to its more widely recognised role in undergraduate education. UCL and Middlesex University jointly purchased the Archway Campus of the hospital and are developing it as a multi-disciplinary research and educational facility.||www.mdx.ac.uk|
Funding details, charging policies and financial accounts
|Annual Accounts||Patient Relations Manager|
|Trust Financial Returns||Patient Relations Manager|
|Terms of reference to the Audit Committee and Internal Audit Service||Non-Trust Reports|
|The Whittington NHS Trust uses the NHS standard Purchasing Policies, procedures and terms and conditions. These can be viewed on the PASA website.||http://www.pasa.nhs.uk/PASAweb|
|OJEC Adverts||Patient Relations Manager|
Reports policies and Business Plans
|Annual Report and Review of the Year||Annual Reports|
|Aims and Objectives||Coming soon|
|Business Plan||Patient Relations Manager|
|Agendas and Minutes of Trust Board Meetings||Trust Board Meetings|
|Minutes of Trust Board Sub-committee meetings||Patient Relations Manager|
|Minutes of Hospital Management Board Meetings.||Patient Relations Manager|
This section contains information how we measure ourselves.This information relates to the systems established to manage Clinical Audit, Clinical Governance and benchmarking with similar organisations in the NHS.
|Financial Targets, aims and objectives and key performance indicators are included in the board minutes and reports||Trust Board meetings|
|Annual Clinical Governance Report||Annual Reports|
|Annual Clinical Governance Development Plan||Annual Reports|
|Clinical Governance Board Report (Bi-Monthly)||Trust Board reports|
|Research and Development Annual Report – executive summary||Trust reports|
|Annual Infection Control Report||Trust reports|
|Patient Feedback Report||Trust Board reports|
|Annual Nursing and Midwifery Report||Annual Reports|
Information about how we ensure Patient safety, our Risk Management function, how we report adverse incidents and how we support clinicians requiring assistance.
|Quarterly Clinical Risk Management Report||Coming soon|
|Adverse Incident Reporting Procedure||Coming soon|
|Serious Untoward Incident Policy||Coming soon|
|Clinical Guidelines||Coming soon|
|Nursing and Midwifery Policies||Coming soon|
|Infection Control Policies||Coming soon|
|Verifying Registration Policies||Coming soon|
The range of services we provide for the NHS and how we deliver these.
|Decisions about services are taken by the Trust Board and can be viewed in Board minutes (See Class 4 "Corporate Information")||Trust Board meetings|
|Clinical Service descriptions are available on the Whittington website under the ‘Clinical Services’ section||Clinical Services|
|Non-Clinical services including maintenance.||Coming soon|
Recent reports of inspections and findings regarding the Trust.
|Current CHI Report||CHI Website for The Whittington|
|Clinical Negligence Scheme for Trusts||Coming soon|
|Risk pooling scheme for Trusts||Coming soon|
|Trust responses to CHI investigations||Patient Relations Manager|
|Trust responses to national enquiries||Patient Relations Manager|
General policies and procedures in use within the Trust. These include but are not restricted to human resources, prescribing and prescription, health and safety.
|For a list of the currently available Clinical Policies||Clinical Policies|
|Patient and Administrative Policies||Coming Soon|
This section contains details of consultation procedures, decision-making processes, timescales and responses, consultations in progress and how you can become involved. This is divided into a number of subsections.
Description of the system by which you consult and engage with the public in the debate and discussion about the development of priorities and services at The Whittington Hospital NHS Trust, the mechanism for deciding priorities. How this is fed back to the public.
|We are currently formalising our policies and procedures in this area. Please contact the press office for the latest information.||Patient Relations Manager|
Description of the process within The Whittington Hospital NHS Trust for deciding on the current priorities and development areas and what these are. How the public can become engaged in the debate. Contact name address. Description of the forums available.
|We are currently formalising our policies and procedures in this area. To find out about the process, or to become involved, please contact the press office to be put in touch with the relevant groups.||Patient Relations Manager|
Formal consultation documentation required re closures/variation of services
|We are currently formalising our policies and procedures in this area. Please contact the press office for the latest information in this area.||Patient Relations Manager|
Information about how you involve the community, forums such as PALS, involving users, carers, interpreters, Focus Groups, etc
|Patient Panels||Patient Relations Manager|
|Patient Advice and Liaison Service (PALS) including Interpreting and Advocacy services||PALS|
|Patient User Involvement Committee||Patient Relations Manager|
Compliments, Awards, how they have been dealt with and, with the agreement of the person concerned, any compliments and awards which have been given to individuals or the Trust.
|External awards may be reported in press briefings and on our website. Internal awards are generally only publicised internally.||Patient Relations Manager|
Guidance and information leaflets
|The Trust produces a staff newspaper - The Link - which is available in various places around the hospital. Copies can also be obtained from the press office.||Press Office|
|The Trust produces a variety of leaflets and booklets on a range of health and hospital related topics. These are available from the PALS office in the hospital or from the press office.||Patient Relations Manager|
Policies, Procedures and contacts for complaints
|Policy on handling patient complaints||Coming soon|
|Patient feedback report (including complaint statistics and service improvements)||Trust Board Reports|
|Details of the complaints procedure including contact names and addresses are available in Concerns and Complaints section of our website.||Concerns and Complaints|
Employment policies and procedures
|Policies relating to working at and employment with the Whittington Hospital NHS Trust including flexible working, disciplinary, grievance, harassment and many more.||Coming soon|
|Human Resources Strategy||Coming soon|
|The Workforce Description is included in the Annual Report (See Class 4)|
|The Trust’s strategy for continuing professional development is described in the ‘Lifelong Learning and development Strategy’ available on the website.||Coming soon|
|Details of Current Vacancies are available in the Job Opportunities section of the web site.||Current Vacancies|
Regular communications with the media.
|Latest news on the hospital is available on the News and Events section of the website||Latest News|
|Press cuttings about the Whittington Hospital NHS Trust||Press Office|
Estates and Land and environmental impact.
|Details of estate and land holdings and the uses they currently enjoy||Patient Relations Manager|
|Information required to be placed in the public domain as a result of the environmental enforcement action and associated information.||Patient Relations Manager|