Clinical Nurse Specialist - Uro Oncology
Patient Information Leaflet
What does the clinical nurse specialist (CNS), also known as a keyworker, do?
- Whilst you are being cared for at Whittington Health one of the clinical nurse specialists will act as your keyworker.
- The clinical nurse specialist/keyworker will be your main point of contact within the hospital.
- They are responsible for co- ordinating your care.
- All patients with cancer have access to a clinical nurse specialist/keyworker.
- They will be present with the consultant when a diagnosis of cancer is given.
- They can offer increased levels of support, advice and guidance to patients with cancer.
- The clinical nurse specialist/keyworker works closely with nurses, doctors and other health care professionals to maximise the independence, dignity and quality of life of people suffering from cancer.
- They also work closely with community carers and family doctors (GPs) to ensure the highest quality of care at home.
- You may see the clinical nurse specialist/keyworker when you are on the ward, whilst having surgery, at chemotherapy treatment or at your outpatient appointments.
- If your care is transferred to another department, your clinical nurse specialist/keyworker may change.
- We will let you know when this happens.
- Please be aware that you will still be cared for by other members of the specialist team and you will be able to discuss your care or concerns with them.
Your Clinical Nurse Specialist is:
Sheeba / Moheenee / Dan
Contact Number: 0207 288 5252/5772
Please note our clinic is open between
09:00 am and 17:00pm - Monday to Friday
- Please do not try to phone outside of these times.
- If no one responds, please leave a message with your name, Hospital number and a brief message about your queries.
- We will aim to get back to you as soon as we can.
What can the clinical nurse specialist/keyworker offer me?
- A contact point for people with cancer at any stage.
- Advice and support for you, your relatives, carers and friends.
- Advice about treatments such as radiotherapy and chemotherapy.
- Help with physical symptoms such as pain, fatigue and nausea.
- Information about your illness.
- You can also get information about your condition by visiting http://www.nhs.uk
- Advice on your continued care at home.
- Someone to talk to about worries and problems.
- Advice on relationships, fertility or sexual problems.
- Advice and help on how to manage financial problems.
Contact details and further information
If you have any questions, please speak to your clinical nurse specialist/keyworker.
They can be contacted by telephone on 0207 288 5252/5772 between the hours of 09:00 am and 17:00pm Monday to Friday
Admin/Booking 0207 288 5831 / 3888
Interpreting services
- If you require an interpreter, please ask a member of staff to contact the interpreting service.
Patient information and leaflets
Published:
20 Jun 2023
Review:
20 Jun 2025
Reference:
SC/Urol/CNSUroOnc/02