COVID-19 - Information and Advice
COVID-19 Frequently Asked Questions
Is it safe to come to the hospital?
How do I prepare for my visit?
- Wear a face mask when you arrive
- Check our signage and follow any one-way systems we have in place
- Maintain social distancing of 2 metres when moving around our hospital as well as in waiting areas and lifts
- Attend alone where possible. Exceptions to this apply for Maternity and Children's services and for anyone needing assistance
Is the Emergency Department open?
Yes. Our Emergency Department is open 24 hours a day, 7 days a week. As with all of our departments, you will need to wear a face covering and maintain social distancing when you arrive.
I have a routine appointment booked, shall I come in?
Yes. We would like to offer assurance that whilst you should not come to our hospital unless it is absolutely necessary it remains safe to attend and ask patients to attend all scheduled appointments. There is no reason to cancel an appointment.
Can I visit my loved one in the hospital?
Changes to Specific Services
Maternity Services
Children's In Patient (IFOR) Ward and Children's ED
Find out the latest information about the changes.
Non-urgent patient transport services
Intensive Care Unit (ICU)
02 August 2021 update: Unfortunately, visiting to our ICU is now restricted to exceptions only. We have had to make this difficult decision to protect our most vulnerable patients at this time. Please call the ward if you have any questions. We will open visiting to this ward again as soon as it is safe to do so.
Trust-Wide Changes
Elective Surgery
Community-based appointments
Helpful Resources
Support for Patients with Dementia

Supporting Patients with Dementia and other Specific Needs - What Matters to Me
COVID-19 Easy Read Guides
Help and support for children with Autism
The information is tailored to children of different ages and will also help your child to understand Coronavirus.