Why Volunteer with us?

The Whittington Health NHS Trust is always looking for volunteers to help support and enhance the community and hospital based services. We see our volunteers as playing a key part in supporting patients to ‘live longer and healthier lives’ by providing additional and alternative levels of support in line with the support offered by the healthcare professionals. We at Whittington Health see the well-being of our patients as a ‘team’ response and the volunteers are very much an active part of that team.
With this in mind we are always looking for volunteers with a variety of skills and experience and from a diverse background. We see this as vital as we need our volunteers and staff to relate to and reflect the needs of the communities in which it serves.
Volunteering is a great way of giving something back, whether that is by supporting services, supporting your local community or because you have used NHS services and want a way to say ‘thank you’.
Volunteering is also a great way to learn new skills, gain experience of working in a healthcare environment and to help you to develop good and compassionate communication skills with patients.
Volunteering is also a great way to meet new people, get involved in fun activities and it really leaves you feeling that you have made a difference!

What experience do I need?

You don’t need previous experience of volunteering or working in a hospital. We’re looking for individuals who are reliable, friendly, approachable and committed to making a difference.

I'm studying and want to shadow a doctor, can I?

No, volunteering is different form work experience.

I'm only available in the evenings and weekends. Can I still volunteer?

As a fundraising volunteer you can be involved in events that will take place in the evening and some weekends on an ad hoc basis.

Will I be offered any training?

Yes, you will receive a volunteer induction which covers things such as infection control, rules, procedure and confidentiality. You will also attend a non-clinical mandatory training session which covers health and safety, fire safety and child safety.
Depending on your role you may also participate in conflict avoidance through customer care training, feeding training or training around dementia and Macmillan cancer information and support services.
To be able to volunteer you must undertake all required mandatory training. Mandatory training is repeated every two years.

Will I need health clearance?

When you receive a conditional offer you will also receive an application pack which consists of an application form, occupational health form and DBS form (formerly a CRB form). The occupational health form will be sent to our occupational health service and they will discuss with you any health conditions that may impact on your time volunteering with us and any adjustments we need to make as a result. A conditional offer can be revoked depending on the circumstances.
As we treat patients with infectious diseases such as Tuberculosis (TB), they will also ask what vaccinations you have had in the past. You may need to have additional vaccinations to ensure you are fully immunised.

Why do I need a Disclosure and Barring Service (DBS) check?

We are required by law to seek clearance from the DBS (formerly the Criminal Records Bureau) for all staff and volunteers who work unsupervised with vulnerable adults. This is to provide reassurance to patients, their families and carers about the staff and volunteers who will help them during their hospital stay.
For most volunteer roles, you will be asked to complete a DBS form before you receive a conditional offer. You will also be asked to complete a Trust declaration form during your induction, which asks you to let us know if you have any previous convictions. This information will be treated in the strictest confidence.
DBS clearance is required before you can start volunteering. If you have convictions you will not automatically be denied an opportunity to volunteer. The type of conviction and when it took place will be taken into account before a decision is made.

Will you provide a reference if I volunteer?

We will provide standard references for all volunteers who have given their time for one year or more and where the volunteering placement was successful.

Working on it!