Can you tell me how long the waiting time is going to be for my child?

We aim for all children to be seen within the national guidelines of 18 weeks.  There is a priority system in place and children with urgent clinical needs such as dysphagia (swallowing difficulties) will be seen sooner.

Should I be concerned about my child’s speech and language development?

Please click here to find a guide to the typical stages of speech and language development in babies, children and young people.  You can also find advice on how to support your child and what to look out for.

When will the children in our school be seen?

If you have a specific query about your child’s provision please contact the CICLOs.

How do I refer my child?

Please see the ‘Accessing our service’ page on this website for further information.

My child has been referred, what happens now?

You should receive a letter confirming if your child has been accepted to the service and what will happen next.

What can I do if I have difficulty completing the Parent workshop Activity sheet?

Please contact the CICLO team by replying to the email that you have received. We can offer further support to help you access and implement the helpful strategies and advice given in the Parent Workshop videos and resources whilst waiting for an assessment.
You can also attend the next parent workshop drop in for further support.  Please contact the CICLO team to book a place.

What happens after the first assessment?

The next steps will be discussed with you at the initial appointment.

How does the service communicate with parents/carers about their child/ young person?

The service communicates with parents about their child’s progress through a wide range of means including:
  • Face to face contact
  • Letters and reports
  • Phone calls, video calls and email
  • Meetings at school e.g. annual reviews, IEP meetings
  • Parents can also contact the CICLOs requesting an update

My child doesn’t speak much, we speak a different language at home, should we start speaking in English to them?

Use the language that you are most comfortable with.  If this is your home language or a mixture of languages, then continue using that.  Using your home language does not cause language difficulties.

What happens if I don’t speak in English?

We work with interpreters as required for children, young people and their families.

Last updated01 Nov 2022
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