NHS 111
NHS 111 is a service that makes it easier for you to access local NHS healthcare. It is a fast and easy way to get the right help. It is available 24 hours a day, 365 days a year.
Calls to NHS 111 are free from all landlines and mobile phones.
If you have difficulties communicating or hearing you can:
- Call 1800 1 111 on a textphone
- Use NHS 111 British Sign Language (BSL) interpreter service. Click here for NHS 111 SignVideo
Useful documents
When to call NHS 111

Call the NHS 111 service if:
- You need medical help fast, but it is not a 999 emergency
- You think you need to go to A+E or need another NHS urgent care service
- You don’t know who to call or you do not have a GP
- You need health reassurance about what to do next
- Out of hours emergency dental care
- For less urgent health needs please contact your GP
- FOR IMMEDIATE LIFE-THREATENING EMERGENCIES PLEASE CALL 999
Last updated07 Jun 2024