Whittington Health is committed to hearing and listening to our patients through the use of stories. This can promote change and an opportunity to put staff in the patientís shoes and provide an in-depth look at current working practises and systems. Stories can come from array of sources, such as feedback, complaints, patient/staff conversations or focus groups.
Trust Board is held on the first Wednesday of every month, excluding August and the Patientsí Story is first on the agenda of the public part of the meeting at 2.00pm which is usually held in the Whittington Education Centre. The key to any story whether challenging or one where we have received a compliment is that there is learning or sharing of best practise.
For more information, please contact the Patient Experience Team at firstname.lastname@example.org We are particularly keen to hear from all sections of our community, those from diverse backgrounds and carers.