Lower Urinary Tract Symptoms (LUTS) Service

**PLEASE READ** From January 2026 the LUTS Service will be contactable via online forms and the email inbox will no longer be monitored. Should you wish to rearrange or book an appointment, contact the medical team or submit a prescription request, please complete one of three online forms hosted on our website: -

 

Please note this change has been implemented to ensure patients receive more timely responses to enquiries, all forms will be triaged and processed within 72 working hours.

 

The Lower Urinary Tract Symptoms (LUTS) Service is a specialist service for adult patients with complex chronic or recurrent urinary tract infection (UTI). These patients have been treated in secondary care prior to referral and have failed standard treatment protocols for uncomplicated urinary tract infection, overactive bladder and chronic bladder pain.

We see patients from all over the country and part of our management protocol includes urine analysis onsite. This plays a key role in management of our patients and patients are therefore expected to travel to the clinic regardless of location.

 

Within this tertiary clinic we have a specialist protocol which requires strict clinical governance. We are a translational research centre and our research is used to help guide treatment.

 

All cases referred to this service will be discussed in an MDT (Multi-Disciplinary Team). The team includes LUTS consultants, physiotherapist, microbiologist, anti-microbial specialist pharmacist, urology consultant, urogynaecologist, uro-neurologist, colorectal consultants, pelvic floor nurse specialist and LUTS nurse specialist.

 

Please note you can only be referred to our LUTS service by another NHS consultant by the specific LUTs referral form.

 

As we are a unique clinic, unfortunately the waiting list is very long. We will do our best to send an appointment as soon as we can.